Do you really know your Customers?

Transform Customer Feedback into
Actionable Insights

A Comprehensive Solution to

  • Performance Analysis
  • Loyalty Analysis
  • Location Analysis
  • Competitive Analysis
  • Other solutions (Track, Engage & Compete)

Best for:

  • Local Business
  • Franchises
  • Enterprises with Multilocations
  • Marketing Agencies

Product

Performance Analysis

Transform customer experiences into performance insights for your business

  • Identify key performance areas for your business directly from real time customer experiences
  • Know repetitive experiences from customers before they affect your business and future customers
  • Analyze your business's excellence or improvement areas to make more happy, satisfied and loyal customers

Location Analysis

Analyze problems at each franchise, store, and property or business location level

  • Get an eagle eye performance view of all your business locations
  • Know growing concerns at particular locations and act on them
  • Dive into each location to analyze what is working and what not

Competitive Analysis

Benchmark your performance against your top competitors

  • Dig into competitive insights to benchmark your performance
  • Know what is bringing more loyal customers for your competitors, do loyalty comparison against them
  • Drill down to more location level competitive insights at your franchise, store or property